Last updated: [19 January 2026] Nordera respects the privacy of its users and is committed to collecting and processing personal data in accordance with the applicable laws of the Republic of Serbia and the principles of personal data protection. This Privacy Policy explains what data we collect, how we use it, and what rights users have.

1. Who We Are

The data controller is: Nordera
Email: office@nordera.eu
Phone: +381 60 508 2555 For all questions related to data protection, you may contact us using the details above.

2. What Data We Collect

We may collect the following personal data:

• first and last name
• phone number
• email address
• information voluntarily submitted through the contact form
• communication data (emails, phone calls, messages)

Nordera does not collect sensitive personal data such as health, financial, or biometric information.

3. How We Collect Data

We collect personal data when you:

• complete a contact form
• send an email
• contact us by phone
• voluntarily provide information for quotations or consultations

Data is collected solely with the user’s consent.

4. Purpose of Data Processing

Personal data is used exclusively for the following purposes:

• responding to inquiries
• preparing quotations
• communication with clients
• scheduling meetings
• improving user experience

Personal data is not used for marketing purposes without your explicit consent.

5. Sharing Data with Third Parties

Nordera does not sell, rent, or transfer personal data to third parties. Data may be shared only when:

• required by law
• necessary for service execution (e.g. delivery, technical support)

In all cases, data security and confidentiality are strictly maintained.

6. Data Retention

Personal data is stored only for as long as necessary to fulfill the purpose for which it was collected, unless a longer retention period is required by law.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against:

• unauthorized access
• misuse
• loss
• alteration or destruction

Access to personal data is limited exclusively to authorized personnel.

8. User Rights

Users have the right to:

• request access to their personal data
• request correction of inaccurate data
• request deletion of personal data
• withdraw consent for data processing
• file an objection to data processing

Requests may be sent to: office@nordera.eu

9. Cookies

This website may use cookies to improve functionality and user experience. Users may manage or disable cookies at any time through their web browser settings.
More detailed information is available in our separate Cookie Policy.

10. Changes to the Privacy Policy

Nordera reserves the right to amend this Privacy Policy at any time. All changes will be published on this page and shall become effective upon publication.

11. Contact

For all questions regarding privacy and data protection, please contact: 📧 office@nordera.eu
📞 +381 60 508 2555